Plans
| Plan | For |
|---|---|
| Trial | Every new company starts here: 7 days free, no card needed, with 2 seats, 2 projects and 2 meetings with AI minutes |
| Starter | One person working alone (1 seat), about 5 recorded hours a month |
| Team | A practice sharing projects, billed per seat (2 seats or more), about 15 recorded hours per seat a month, shared |
| Business | Larger teams, boards and governance, billed per seat (3 seats or more), about 25 recorded hours per seat a month, shared |
During the trial, recording and preparing meetings is unlimited; only creating the minutes is counted.
A company has one plan for all its seats. Only the company's billing owner can choose or change it, under Settings → Billing. For how seats work, see Company accounts & seats.
Prices and currency
Your price is shown under Settings → Billing once the company's Billing country is set. All prices are in South African rand (R), wherever your company is based. If your card is not in rand, your bank may add a currency conversion fee. For a quote for a larger organisation, open a ticket under Billing & plans.
Pay by card
Card payment through Paystack is opening soon. Until then, pay by EFT (see below).
- Go to Settings → Billing.
- Under Choose a plan (or Subscribe), pick Starter, Team or Business and the number of Seats. The price updates by itself.
- Pay in one of two ways:
- Monthly by card: press Subscribe. Your card is charged now and then every month until you cancel.
- Pay a year once-off: press Pay …. This buys one year and does not renew by itself.
- You enter your card on the secure payment page of Paystack. SiteMinutes never sees or stores your card number.
When you come back, the plan is active as soon as the payment is confirmed. Every payment has a reference that starts with SM. Quote it if you contact us about a payment.
Where the monthly subscription is not offered yet, choose a Billing period (Monthly or Yearly) and press Pay …: each payment buys one month or one year and nothing renews by itself.
Pay by EFT
Open a ticket under Billing & plans with your company name, the plan and the number of seats. We reply with an invoice and banking details. When the payment reflects, we activate the plan and confirm on the ticket.
Changing seats or plan
- Monthly subscription: change the seats under Choose a plan and press the button shown. More seats: you pay the difference for the rest of this month, and your billing date stays the same. Fewer seats: the lower price applies from your next billing date. There is no refund for the current month.
- Paid for a year: to add seats during the year, open a ticket under Billing & plans.
- Team & seats has a Buy more seats button for the billing owner.
You can't choose fewer seats than the number of people active in the company.
Cancel the monthly subscription
Under Current plan, press Cancel the subscription and confirm. No further monthly charges are made, and the company stays paid until the end of the month you paid for.
If a trial or plan ends
The workspace becomes read-only: everyone can still sign in, and read, print and send the minutes, but nothing new can be recorded or created. Nothing is deleted because a plan ended — we keep the data for at least 12 months, and we e-mail the owners at least 30 days before anything is deleted. Subscribe or pay again under Settings → Billing to carry on where you left off.
If a monthly card payment is declined, the workspace stays usable for 3 more days, then becomes read-only until you subscribe again with a working card.
Payment problems
If a card payment was declined or cancelled, no plan change is made and you can try again. If a payment was started but not finished, Settings → Billing shows A payment is still open: pressing Pay again with the same choice continues it.
If you were charged but your plan did not change, open a ticket under Billing & plans with the date, the amount and the payment reference. We check it with Paystack and sort it out.