SiteMinutes

Legal

Policies and terms

How SiteMinutes handles your data, the terms of the service, and the rules for recording meetings and using AI.
  1. 01Privacy PolicyWhat personal information SiteMinutes collects, why, who processes it, where it is stored, how long it is kept, and your rights under POPIA, the GDPR, US state laws and other privacy laws.Version 1.3.1Effective 13 October 2026
  2. 02POPIA Notice & PAIA ManualThe information South African law (POPIA and PAIA) requires — Information Officer, data subjects, purposes and lawful grounds, recipients, cross-border transfers, security, rights, direct marketing, complaints, and our PAIA manual.Version 1.3.1Effective 13 October 2026
  3. 03Terms of ServiceThe agreement between SiteMinutes (Deidre and Co (Pty) Ltd) and its customers — AI-generated drafts you must review, accounts, subscriptions and seats, the free trial, your content, liability, termination and governing law.Version 1.3Effective 13 October 2026
  4. 04Cookie PolicySiteMinutes uses only the cookies and browser storage needed to sign you in, remember your display preference and show an estimated price in your currency. No advertising, analytics or tracking.Version 1.3Effective 13 October 2026
  5. 05Data Processing AddendumThe terms on which SiteMinutes processes personal information in customer content as processor (GDPR Art. 28), operator (POPIA) and service provider (CCPA) — instructions, sub-processors, security, breach notification, transfers, deletion and return.Version 1.3Effective 13 October 2026
  6. 06Data Retention & Deletion PolicyHow long SiteMinutes keeps each kind of information, what happens when a trial ends or a plan lapses, and how deletion and export work.Version 1.3Effective 13 October 2026
  7. 07Acceptable Use PolicyWhat you may and may not do with SiteMinutes — lawful recording, lawful content, no abuse of the Service or of the AI.Version 1.3Effective 13 October 2026
  8. 08AI & Recording PolicyHow SiteMinutes uses AI to transcribe meetings and draft minutes, what is sent to the AI providers, why minutes must be reviewed by a person, and the rules on recording consent.Version 1.3Effective 13 October 2026
  9. 09Security OverviewHow SiteMinutes protects your data — controls organised along ISO/IEC 27001 and SOC 2 lines — company isolation, encryption, secrets management, access control, suppliers, backups and incident response.Version 1.3.1Effective 13 October 2026
  10. 10Subscription, Billing & Refund PolicyPlans, seats, the 7-day trial, once-off payments and reminders, seat changes, cancellation, refunds, consumer cooling-off rights, non-payment and taxes.Version 1.3Effective 13 October 2026

Questions about these documents or your personal information? See the contact details in the Privacy Policy.